![]() ![]() I requested to have the late fees assessed on the account waived because again financial hardship. Now we are here in July on the 22nd I made the last two months payments and the payment that's was about to become due. How can I give you a date when I don't have one to provide." She then said, "Okay I'll submit a date to prevent any other collection calls to you." I proceed to tell her again, "Ma'am I just explained to you my situation. She then begins to ask again when am I going to have a payment in so she can at least document a promise to pay. How is it the only time I have ever asked for some type of financial assistance I'm told, "There's nothing we can do." That's complete **. Which made me even more upset and shot my anxiety through the roof. But after 90 days they will repossess my vehicle. I explain to the rep my situation that I don't want this to impact my credit because I'm looking to buy a house this year and she stated that since I do not have any employment they do not have any payment assistance options for me and can't help. ![]() We only get what they sent us out after." When I explained to the woman the car is stolen she goes, "Not our problem. Then when I went today to the recovery lot to get my car and personal items they wouldn't let me go in without them getting my FOB. I have been on phone with them numerous departments trying to locate it so at least I can get my personal stuff and the car and I have being given the runaround and told to call back. Then night before last they had their recovery company sneak out and steal my car in the middle of the night. They started saying they never received the money. I got the paperwork in saying paid in full. Even though my bank statement showed they got the money. They started sending out past due letters to her address and calling me 5 times a day trying to say I was behind on payments. Then suddenly come May after my cousin had passed away. #WELLS FARGO ONLINE CAR PAYMENT FULL#I sent a cashier check for the full payoff. Original Review: I got an auto loan with Wells Fargo on Easley SC. It's all over the internet on how many times they are being sued and here comes them another one. #WELLS FARGO ONLINE CAR PAYMENT PLUS#They don't care, they have being caught setting up false bank account to steal people's money plus numerous other lawsuits against them. I told her she would be hearing from my attorney for a major lawsuit. So now they are going to be taking my car to the auction to auction it off for whatever they can get out of it. She flat out refused to work with me to give back my car even though I had proof it was paid off and everything. ![]()
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